What To Expect From Us?
Available during business hours, 9 am‐5 pm
24/7 File Submission and Setup
Receive completed contract documents (Buyer Agency or Listing Agreements and Contract of Sales from participating agents)
Assist agent with obtaining missing initials, signatures and required contract docs
Obtain compliance approval by broker
Complete brokerage required commission information (Command Offers & Commissions (DA)
Act as main “Point‐of‐Contact" for client and agent throughout the closing process
Send Introduction email to client with deadlines, preparations for moving and details
Send Introduction email to co-op agent
Send contract to lender company and advise of time frame requirements
Send contract to settlement company and advise of time frame requirements
Complete settlement company agent information
Manage all documents in electronic filing system used by agent or required by brokerage for compliance
Monitor all contingencies, send reminders and calendar invites to stakeholder
Follow-up with Home Inspection already scheduled by the agent
Schedule WDI inspection; distribute results, send invoice, ensure remediation ***
Follow up with Lender to ensure completed appraisal
Follow up with Lender (if buying side) or Buyer's Agent (if listing side) to obtain loan commitment letter
Order Home Warranty and send invoice to Title for inclusion on ALTA
Obtain Preliminary ALTA for agent review
If buying side, send contract to Lender and advise of related contingencies
If listing side, order HOA/Condo/Coop Docs and deliver per contract terms
Request DA and send to the Settlement Company (n/a in VA by law)
Schedule final walk through and settlement, coordinated with all parties
Send a settlement preparation email to client approximately 1 week prior to closing
Upload signed ALTA or other settlement docs into brokerage electronic filing system and send to Buyer/Seller
What We Need From You?
Complete the intake form with complete and accurate information
Schedule any home inspections within 24 hours of ratification and inform your transaction coordinator of the date and time
Provide us with all necessary contract documents, including the full sales contract and any relevant disclosures and addenda
In a separate file, provide us with all necessary agency documents, including the full agreement and any relevant disclosures and addenda
Respond to any questions or requests from your support team within the same business day
Handle negotiations or changes to terms of agreements or contracts. Please note that BSC is not responsible for negotiating any changes to contract terms or making changes to contracts.